Let's make Hippopotamusic 🎶
The advantages of second-hand are almost endless. Better value, better for the environment, often better quality, as well as the cool stories an old instrument can tell.
We aim to take all the worry out of buying pre-loved, by offering pre-vetted gear, that plays well, works as it should and can be enjoyed for many more years to come.
As well as great after-sale support for your pre-owned purchase, we offer re-stringing, set up and minor repair services.
Frequently Asked Questions
Opening Hours
Mon: Closed
Tue: 9:30 - 5:00
Wed: 9:30 - 5:00
Thr: 9:30 - 5:00
Fri: 9:30 - 5:00
Sat: 9:30 - 5:00
Sun: Closed
If you have specific interest in purchasing an item or collecting an order outside of these hours, please get it contact and we will do our best to accomodate where possible.
Contact Details
📧 - contact@hippoguitars.com
📲 - @hippoguitars
☎️ - 01332 371059
As we are a very small team (just the two of us!), so we can't promise we'll always be able to get to the phone. If we don't make it in time, we ask that you please consider sending us an email, or direct message through social media (if you'd like to talk to us, please include you phone number) and we will get back to you ASAP.
Why "Hippo"?
Our shop is named after one of our favourite fun facts about Derby...
The Allenton Hippo.
In 1895, workers digging a well discovered the 120,000 year old skeleton of a Hippopotamus - just 2 miles from our shop. It is thought that there was once a land bridge between the United Kingdom and Europe, which allowed animals such as these to venture north of their more usual habitats.
The Allenton Hippo is on display at Derby Museum and Art Gallery, alongside loads of other great artifacts and pieces of local history.
Location
Hippo Guitars is located at:
81 Osmaston Rd, Derby, DE1 2JH, UK
We are situated next to our partner-shop Rattle & Drum Ltd, the Midlands finest Drum & Percussion specialists.
Hippo Guitars is a 10 minute walk from both Derby bus and train station.
Please check the map below for more information. Click the link in the top left of the map to get the best directions from your location.
Parking
Being located in the City Centre has lots of perks, but unforunately means we dont have our own dedicated parking.
There is on-street parking available on Osmaston Rd, just seconds from our door, as well as Bradshaw Way Retail Park which has a large outdoor carpark. Both of these are roughly the same price for the first couple of hours.
Our Stock
All of the stock visible on our website is available to see, try and purchase in-store. There will also occasionally be items that are only available in-store and do not get listed for sale on the website.
Our website is set to only show listings for items that we have in-stock at the time. If you can't find what you're looking for, feel free to message and we can let you know how quick we can source it.
For any brand that we stock, we should be able to order other products than those currently listed at the time of viewing.
If there's a second-hand item you've been searching for with no luck, let us know and we can set about finding it for you!
Price Match
We keep a close eye on our prices to ensure that we are competitive and our customers are getting a good deal. We will try to price match any UK retailer that has the item in-stock, just ask if you've seen something cheaper elsewhere!
Our pre-owned products are priced to reflect the market at the time of listing. Age, condition, modifications and much more are taken in to account.
Delivery
All pre-owned guitars on our website are set to click and collect only. We can ship world wide (excluding US), so please get in touch with us via email letting us know your delivery address if you would like us to ship a guitar to you, and we will get back to you with a shipping quote as well as more details about the item as soon as we can.
Pedals, amps & accessories on our website are available for UK delivery, other than those stated as collection only.
We are closed Sunday/Monday and unable to ship orders on Saturdays. Due to this order placed after 3pm on a Friday, will not be despatched until Tuesday.
Next working day shipping is available on most items. Orders for NWD need to be placed before 3pm to be despatched same day.
For international shipping please contact us at contact@hippoguitars.com. and we will be happy to provide a quote for shipping to your area.
Warranty
All of our new equipment comes with manufacturers warranty as default.
Pre-Owned guitars come with a 6 month parts and labour warranty.
Pre-Owned amplifiers and pedals come with a 1 month warranty, to cover any problems you may have to begin with.
All stringed instruments purchased at Hippo Guitars will be restrung at no labour cost for the first 12 months of ownership, providing that strings are purchased in-store at the time of booking in.